Customer Emails & Service AI prompts

Prompts for the customer messages that are hard to write well, especially when someone is upset or the news is not good.

All 8 customer emails & service prompts

• Announce a price increase

  Write a respectful price increase notice for existing customers that explains the change, gives notice and reminds them of the value they get.

• Build a library of saved replies

  Turn your most common customer emails into a set of reusable saved replies with placeholders, written in a consistent and friendly voice.

• Reply publicly to a negative online review

  Write a short, professional public response to a negative review that reassures future customers and takes the details offline.

• Reply to an angry customer complaint

  Draft a calm, specific reply to an upset customer that acknowledges the problem, takes the right amount of responsibility and offers a clear fix.

• Respond to a refund request

  Write a clear reply that approves, partly approves or declines a refund request politely, explains why and keeps the door open for the customer.

• Tell customers about a delay

  Write an honest, proactive delay notice for an order or project that explains what happened, gives a new date and offers something useful.

• Turn customer questions into an FAQ page

  Paste the questions customers keep asking and get a well-organized FAQ page with short, accurate answers that cut down repeat emails and calls.

• Write a welcome email for a new client

  Create a welcome and onboarding email that tells a new client exactly what happens next, what you need from them and how to reach you.

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